Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
7.6/10
Very good
Rooms
6.7
Location
7.7
Service
7.7
Dining
5.7
Guest reviews
7.6/10
based on 5 reviews
8.3
8.3/10 based on 2420 reviews
Gabriel
United States,
December
2023
7.6/10
My stay at the hotel was quite pleasant overall. The rooms were spacious and had a nice bathroom, although a bit noisy due to the street traffic and the pillows were uncomfortable. The service was excellent with efficient staff, especially during breakfast, which was a highlight. The location was decent, not the best for walking to the center but accessible by public transport. The dining experience was good, with fresh orange juice, but could use some improvement. The facilities were sufficient for a comfortable stay.
Rooms
7.0
The rooms were nice and big, more than I expected.
Service
9.0
I stayed in a family room and the service was very efficient. The breakfast buffet was amazing and the staff were well-trained and patient, even with non-German speakers.
Location
7.0
The location was fine, easy to reach with public transport, around 10 minutes walk to the nearest station.
Dining
7.0
The dining experience was good, especially the freshly squeezed orange juice, but there is room for improvement.
Facilities
8.0
The hotel offers shops/commercial services, a welcome drink, and tours/ticket assistance.
Chuck
United States,
May
2023
7.4/10
The hotel's rooms are practical and spacious but suffer from street noise and can get too warm in the summer if windows aren't opened. The service is well-trained, friendly, and eager to help non-German speakers. The location is great, with a short walk to Harras station and grocery stores nearby. The dining experience is basic, with room for improvement in breakfast options. Overall, a mixed experience with positives and negatives.
Rooms
7.0
The rooms are spacious and practical but can get noisy from the street and too warm in the summer.
Service
9.0
The staff is well-trained, friendly, and patient, especially with non-German speakers.
Location
8.0
The location is convenient, with easy access to Harras station and grocery stores nearby.
Dining
6.0
The dining experience is basic with room for improvement in breakfast options.
Facilities
7.0
The hotel amenities are satisfactory but could be more diverse.
Edmund
United States,
April
2023
6.0/10
The hotel is situated on the street side, a bit far away from the city center. The rooms were alright, but facing the street made them extremely warm, especially at night. The room felt small for four people.
Rooms
6.0
The rooms were facing the street and were extremely warm, even during the night. They felt small for four people.
Service
5.0
The staff were very patient but seemed a bit agitated about enforcing certain rules. There were some issues with the cleanliness of the room.
Location
8.0
The hotel is not far from the S-Bahn and U-Bahn, a 7-minute walk to the stations and with buses passing by. It's conveniently close to the metro station Harras, around 500 meters away.
Dining
5.0
The dining experience was uninspired and not worth the money. There are cafes nearby where you can grab breakfast.